The empty screen may appear for different reasons:
- An incorrect URL. Please be sure you access the game using the link we provided you with your login information.
- SWF file filters: the proxy, the firewall or any element from your network might be impeding the downloading of flash files. This can be verified by executing our technical test via https://technical-test.gamelearn.net/ This test also gives you information about the flash plugin version you have installed. For Triskelion it must be at least version 10 although we recommend you keep it updated to the latest version.
- To rule out the possibility that the problem could be related to your explorer or its settings, please try to access the training program with other explorers such as Firefox, Chrome, Safari or Opera.